Q: How do I select a good kennel / cattery for my pets?
A: Start early...the best kennels and catteries will be booked up weeks, or even months, in advance - particularly in the peak summer months. Come up with a set of standard questions, and phone each company in turn and compare their answers. At the same time, consider whether the responses were given in a friendly, courteous manner. Overall professionalism on the telephone often gives a good indication to their approach and work ethos.
Once you have a short list, go and visit the premises. There really is no substitute you seeing things for yourself. In fact At Two Acre we want you to visit us. We only ask that you visit when we are not tending to the animals. You are welcome to call, without appointment between 12pm and 3pm 7 days a week.
Q: Can I bring my pet's personal bedding?
A: We provide all pets with a bed, but we are happy for you to bring items that are familiar to your pet. Please note however we can not guarantee their safe return should your pet damage them.
Q: Is someone there to take care of the pets in the evenings or weekends and on holidays when you are not open?
A: We live on the premises and have staff available to tend our canine and feline guests 24 hours a day, 365 days of the year.
Q: Can I bring toys and treats for my pet?
A: Yes, we encourage you to bring toys and treats for your pet. Please use some discretion in selecting toys. Again, we can not guarantee their safe return should your pet damage them.
Q: Do I need to bring my pet's own food?
A: No, we provide top quality branded food to feed your pets. However, we are happy for you to bring your special food if required.
Q: Are the boarding quarters heated?
A: Yes, both our kennels and cattery are centrally heated. Your pets will stay very comfortable no matter what the outside temperature or weather is like.
Q: Can my two or more cats share a chalet?
A: Yes, if they get along fine, we would encourage you to board your two cats together.
Q: I have two or more dogs. Can they stay together?
A: Yes, our dog facilities are very large. As long as your dogs get along together, they may share the same kennel.
Q: My dog may not go to the toilet during exercise. Will this be a problem?
A: No, this is not a problem. Normally dogs go to the toilet in our exercise field. Kennels are checked regularly to remove any 'slip-ups'.
Q: What if there is an emergency medical problem?
A: We have a very experienced team working here, including our very own in house veterinary nurse. We have also developed close links with several excellent veterinarians in very close proximity to Two Acres. Should any emergency occur then we will call out our vet straight away. The majority of vet costs are covered by our insurance, so normally, no fees will be passed to you for payment. We assure you that your pets will receive the best attention available. ongoing Medication can also be administered during your stay.
Q: What must I bring with me when checking in my pet?
A: The most important item is proof of current vaccinations from your vet. If we can not confirm that your pet is current on all vaccinations, we will not allow your pet to enter our boarding facilities.
Q: Do I have to have the Kennel cough vaccination to stay with you?
A: No we don’t insist on the kennel cough vaccination
Q: What is kennel cough?
A: Canine cough, infectious canine tracheobronchitis, kennel cough and Bordetella are all names given to a condition that is not entirely unlike the human cold. Canine cough is caused by one or more airborne infectious agents that irritate the interior of your dog’s throat. (The lining of the throat sometimes suffers superficial damage, making it sensitive to the passage of air or food. This will typically heal once the bug is no longer present in the body.) The primary sources are parainfluenza, Bordetella bronchiseptica and mycoplasma, but other agents like canine adenovirus, reovirus and canine herpes are possible suspects as well. Whatever the cause, symptoms will usually show themselves within three to seven days after the initial exposure and last about ten days to three weeks. Your dog can then continue to carry the offending bacteria or virus for up to fourteen weeks, making him contagious to other dogs even after he is completely recovered.
Though the name “kennel cough” is one of the most commonly heard terms for this disease, your dog can catch it from any location where dogs are congregated for any amount of time, including boarding or breeding kennels, grooming shops, parks, The Vets, dog shows, even between fenced yards. The disease causing agents are airborne, but your dog needs relatively close contact with an infected dog or an item that an infected dog has had contact with, like a toy or water bowl. The disease does not survive long outside of the body, but thoroughly disinfecting shared items or housing and washing your hands is good practice to help prevent spreading.
Very good web link:
If you have any questions or concerns please feel free to discuss these with us or your vets.